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Cross Cultural Behaviour
Image and First
Impression
Limits of Personal Liberty
Cross-Cultural Divide
Protocol / Courtesy / Etiquette / Good Manners
- Greeting
Greeting -
saying good bye
- Who greets whom, when how and
why
- Offering a handshake,
shaking one’s hand, eye contact
- Proper Address
In private, social and
business life
- Who addresses whom, when and how
- Names, titles and functions
- Being on a first-name basis
- Expected attitude
Hierarchy and social
status
- Who rises to greet whom, where and why
- Who offers a handshake to whom
- Introduce someone
Introduce someone to
somebody and to introducing oneself
- Greeting and introducing someone - how
to proceed
- How to get prepared to meet somebody
- How to use visiting cards
- To walk and accompany
Persons deserving
particular respect and their escort
- Danger and guiding principles
- In the street, in the staircase, in a car, in a
restaurant
- in a public place, in an formal context
- Personal image
- Smoking, coughing, yawning, blowing one's nose
- Body care, offensive smells
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